Software update April 2012

Updated: 08/02/2013 11.38 AM
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In April 2012 some navigation devices required a software update to receive a GPS signal. Since the start of 2013 this issue no longer occurs.

We do recommend to always install the latest updates for your navigation device. For more information, see I have a new device. Where do I start?

A mandatory software update is available for some TomTom models. Please install this software so your TomTom device will operate as expected.

Customers with the devices below should follow these 4 steps:

  • GO 800, 1000, 2000 series
  • Start 20 and 25
  • Via 100, 1000 series
  • Blue&Me - TomTom 2
  • TomTom Connect

If you need to check which TomTom device you have, go to Which TomTom device do I have?

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To get the software update choose one of the options below: